Bad service at Caltex Lemon Tree

Item: Caltex South Africa
Rating: 1
Author: Shae H

Caltex Lemon Tree has the worst service. Attendants help customers after I had already asked for what I wanted, ended up leaving without being served as I was waiting for way too long. Customer service at this branch needs help.

Helpful (0)

Replies (3)

Caltex South Africa's replyOfficial

19 Jul 2022, 12:30

Good Day

We've acknowledged receipt, and will address with immediate effect.
Regards
Caltex (SA) Pty Ltd.

Caltex South Africa's reply19 Jul 2022, 12:30

Official

Good Day

We've acknowledged receipt, and will address with immediate effect.
Regards
Caltex (SA) Pty Ltd.

Shae H's updateReviewer Update

19 Jul 2022, 15:02

I appreciate the prompt response and call from branch management to further investigate and apologise. Their response shows a care for Caltex customers and their experiences.

Shae H's update19 Jul 2022, 15:02

Reviewer Update

I appreciate the prompt response and call from branch management to further investigate and apologise. Their response shows a care for Caltex customers and their experiences.

Caltex South Africa's replyOfficial

19 Jul 2022, 15:36

Good Day

We value your contribution as a customer and we look forward to welcoming you back to our Caltex Service Station.
Regards
Caltex SA (Pty) Ltd.

Caltex South Africa's reply19 Jul 2022, 15:36

Official

Good Day

We value your contribution as a customer and we look forward to welcoming you back to our Caltex Service Station.
Regards
Caltex SA (Pty) Ltd.