DM
Dansile M

1 reviews | Active since Oct 2020

14 May 2024, 14:50

Bad service

Was so disappointed at the service we received. Went to buy fruits and vegetables and we paid via tap and the money went off from the account but on their speed point it said declined, then we paid again. The first money did not reverse and when we enquired we only received bad attitude from the staff, we left the receipt and contact details for a refund and till to date nothing happened.

0
Replies (1)
Caltex South Africa
Caltex South Africa's reply22 May 2024, 15:36
Official
Good Day 

We hereby acknowledged receipt and will investigate your challenge with immediate effect. For us to assist, please send us a email to *** with the name of the service station, your bank statement, and a copy of the slip.

Sincerely,

Astron Energy Customer Relationship Management