AT
Amika T

1 reviews | Active since Mar 2013

28 Nov 2016, 08:46

Bad Attitude

<p>I was Caltex Colbyn in pretoria. A gently man by the name of Victor was assisting me in a satisfactory way, He helped with Filling up my car tank, checking my tyres, Oil and Water. Then this man by the name of Mr Mtshweni started complaining that Victor and I are taking time,. I asked him if that's the way to treat a customer? I wasn't the there to play, for him to say such things to a person that's bringing in business. I don't know if he reacted in that manner because i'm a woman or what, I found his customer service very worrying.</p> <p>But i have to applaud Victor, he's a great help.</p>

0
Replies (1)
Caltex South Africa
Caltex South Africa's reply29 Nov 2016, 09:02
Official

Good day

Thank you for bringing this to our attention and sharing your experience.

We will be in contact with you shortly.

Kind regards

Chevron South Africa (Pty) Limited