DC
Diane C

1 reviews | Active since Sept 2011

03 Mar 2015, 13:07

Attendant fills my diesel car with Petrol

On Thursday 26 February 2015 at about 19:40, I stopped to put R350 diesel into my Ford Fiesta TDI 1.6 at the Caltex Gold CLub Terrace Service Station. I have owned my car since 01 April 2007 and have ALWAYS asked for the amount of fuel....R350 DIESEL please. I also stopped at the diesel pump in the forecourt. I paid by card and drove away. The following morning when I started my car, there was clearly something very wrong, my car was smoking and it sounded like the car was not firing properly. I left my vehicle at home and arranged for a lift to work until I could have my car towed to a Ford Dealership on Monday 02 March. I was informed late yesterday afternoon that my car had been filled with petrol, and I was presented with a bill for draining the fuel

0
Replies (1)
Caltex South Africa
Caltex South Africa's reply03 Mar 2015, 13:49
Official
Hello DianeClarke,

Thank you for your escalation. We have escalated your complaint to the retailer for investigation.
We have sent you a Direct Message to the email address provided.

Kind regards
Chevron S.A (Pty) Ltd