ML
Marco L

1 reviews | Active since Jun 2012

29 Mar 2015, 04:50

Atrocious service

He rudely refused to wash my windows. I have never had to ask for this service at any caltex before and to be so rudely refuswd waa juat despicably unacceptable. when I asked for his surname in order to speak to a manager he rudle declared \I dont know my surname". Is this the kind of employee caltex wants facing their clientele? I have never ever had such deplorable service at a caltez ever. I know this because I insist on only using caltex to fill uo BECAUSE they give amazing service. This station needs some work. When I asked to see a manager he told me to find him myself... and when I tried I discovered that he wasnt there and only would be availabke monday.<br> thankfully someone offered to wash my window but this incident left a very sour taste in my mouth. this person needs to be dealt with timeously before he ruins the good name of Caltex."""

0
Replies (1)
Caltex South Africa
Caltex South Africa's reply30 Mar 2015, 08:47
Official
Hello dragon87,

Thank you for bringing this to our attention. We have forwarded your complaint to the retailer whom will be in contact with you.

Kind Regards
Chevron Client Service Centre