GK
Gafsa K

1 reviews | Active since Aug 2011

01 Dec 2021, 18:21

atrocious , Disgusting service

Caltex is about 2 mi away from my house which is why I always use that station. Last night after standing at the garage for almost 30 min only to be realize when it was my turn they switched off the pumps. I understand they have a closing time. What frustrated me was the cashier was standing outside while the car in front of me filled up. When I got the pump it they switched it off which was way before closing time. When asking why they do it the cashier walks back inside the petrol attendant just said they have to cash up. I Said yous all are aware I’m pregnant and always fill up here. If yous didn’t have intention of assisting me why let me wait only to get to the pump and to be told im not going to be assist. How many mistakes did I over look even at time when the attendant would put ,ore fuel than what I would ask for because of having hung over or dunk I make their jobs easy and just pay. The cashier refused to give her name and continues inside. What was so difficult in telling me before the time they want to close earlier I would have gone to another station instead they wasted my time. And ignored my concern

0
Replies (1)
Caltex South Africa
Caltex South Africa's reply02 Dec 2021, 11:50
Official
 Good Day 

We've acknowledged receipt, and will address with immediate effect. 
Regards
Caltex SA (Pty) Ltd.