Their sales agent lies about levies and once you have signed you are on your own they do not fix nothing the only process that works is them sending lawyers and trustee your way to bully you into paying for their **** cheap material and bad workmanship and hide behind latent periods of days 90 days .DO NOT BUY INTO THEIR **** ESPECIALLY IF YOU ARE A FIRST TIME BUYER .IF YOU CAN AVOID BUTYING INTO A SECTIONAL TITLE WITH CALGRO