Shady Business

I was aware of some operational issues with Calgro M3, such as poor quality and customer service. However, recent developments have raised serious concerns. Last year, we conducted a review of latent defects with one of their maintenance representatives. During the review, I was asked to mark resolved issues with a tick and add notes next to items that were not resolved. I was then requested to sign the document, with the promise that they would return to address the issues/items that had notes next to them.

Regrettably, they never followed through on their commitment to fix the outstanding items. When I inquired about the delay, I was told, "You should not have signed the form, as not all the work was completed. Moreover, the document was signed off in September last year, making it no longer Calgro's responsibility." This situation appears deceptive and ************. Asking me to sign a document and later disavowing responsibility for the unresolved issues is unacceptable.

I insist that Calgro M3 fulfills its commitment to rectify the defects as previously agreed upon. If they fail to do so, I will have no choice but to explore further actions to resolve this matter