ZD
Zanele D

1 reviews | Active since Nov 2017

03 Feb 2019, 14:43

Services not carried out until the end.

Being disappointed is an understatement to the feeling I have right now regarding Calgro M3 and its people. I app**** for a bond last year in January and everything went smooth until the last stage of signing and handover of the house.

My disappointment is caused by the way they market their homes during the sales not process, they promise alot of things but fail to deliver on all. I was told of the FLISP government subsidy which I also submitted documents for last year during the application of the bond. After the bond was approved and having moved into my place in June 2018, I called Tshego of Calgro M3 and she told me to wait about 2-3 months as the FLISP subsidy feedback takes time ( the Subsidy application was done in April). I called in September to follow up and was told to be patient as they were only receiving feedback on applications that were submitted in March, so I waited... I then saw that it was way past the 3 months and decided to call Tshego again to do a follow up in November and she said she would ring me back as she sees that it's taken time and there is still no feedback, this is now 3 months since I've moved in and about 7 months since the FLISP subsidy application.

I understand that government things take time but I don't believe that we should let people drag their feet at work and not do as they are supposed to just because "government things take time".

I am still waiting for the call back she promised to make last year in November...

What irkes me the most is that if I don't do follow ups then they also sit on their behind and do nothing!!!

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