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Phathutshedzo M

1 reviews | Active since Oct 2020

07 Oct 2022, 17:19

Can hello Peter please introduce a zero star???

Iam so disappointed in the manner that Calgro attends to urgent issues... I was given numbers by Thabo *** to call should i have an issues that are of emergency but the lack of urgently is really troubling me.

I reported toilet leakage yesterday and because the leakage damages my water bill Calgro doesn't seem to care.

NOW the callcenter lady just told me that its Friday therefore i will be lucky if someone comes while i reported this ft yesterday. Who is going to pay for the water that is coming out non stop? Didn't you say that Electrical and plumbung issues are treated as emergency? We were promised things on paper and when it comes to reality Calgro don't nt deliver. Now im sitting with a leaking toilet and yet i have only moved in last month 😡

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Replies (1)
Calgro M3
Calgro M3's reply23 Feb 2023, 10:30
Official
Dear Phathutsedzo
We apologize for the poor service you received from Calgro M3 and want to make things right.Send an email to *** with the Development and unit number you're referring to.As soon as we have your information, we'll get in touch with you and do everything we can to help.Calgro M3 Team