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Ntsoaki S

1 reviews | Active since Feb 2024

05 Feb 2024, 10:10

Calgro M3

We were presented with promising visions, but unfortunately, the apartments are in poor structural condition. I've encountered issues such as mold and dampness, resulting in peeling walls and an unpleasant odor, contributing to respiratory problems like asthma. Additionally, there is a substantial municipal bill left unresolved within our complex. Despite assurances, the management tends to opt for superficial fixes like covering and painting the walls instead of addressing the root problems. What's disheartening is their reluctance to repurchase the property. In our brief tenure of less than two years, the challenges we are facing should not have occurred. It's my hope that prospective buyers consider this review before making property acquisitions from Calgro. The company has shown a lack of responsibility and accountability for the issues at hand.

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Replies (6)
Calgro M3
Calgro M3's reply05 Feb 2024, 11:27
Official
Dear Ntsoaki
On 29 November 2023 we met with you and 13 other owners of Marula Loft where various remedial work matters were raised. This matter was formally responded to on 11 December 2023 whereupon we were advised not to engage further as your group were seeking a legal opinion. On 14 December we then engaged individually via email offering to remediate the matters you had raised specific to you unit. Our records show that you have not rep**** nor taken us up on our offer to remediate at your unit. We note that you have now sought to publish a negative review of us on this platform. Our offer to assist you still remains and you may contact us directly for a confirmation of an inspection date and time to remediate any structural issue at your unit that is not related to poor ventilation of moisture build up from normal occupancy.
Kind Regards 
Calgro M3
NS
Ntsoaki S's update05 Feb 2024, 12:02
Reviewer Update
Fatigue has set in among people; this situation has adversely impacted our health. Furthermore, there seems to be a lack of remorse on your part. If you're addressing the issues with the apartment, why not consider purchasing them from us? Our dissatisfaction dates back to day one of the purchase. I did receive your email, and I recall someone scheduling an appointment with me, indicating that your representatives, along with Rubux representation, would be meeting to discuss resolutions for these matters, i called to reschedule to the following weekend but still no one came. It's not just us in Marula facing these problems; a significant number of individuals who purchased your apartments and houses share our discontent. I am particularly concerned about how remediation efforts will address my asthma. Can you provide assurance on how you plan to assist with this specific health concern?
NS
Ntsoaki S's update05 Feb 2024, 12:10
Reviewer Update
It's disheartening to witness a deviation from your stated values. I sincerely hope that potential buyers take the time to review feedback before making a purchase for informed awareness. As they might end up like us trapped in this messy situation. at anyone reading this be very careful don't end up like us. I have now have to use asthma spray cause of Calgro. By at your own risk but trust me u will regret. This was supposed to be a good investment but it ended up costing me my health and depression.
NS
Ntsoaki S's update05 Feb 2024, 12:57
Reviewer Update
People don't come to this platform because of the fun of it we come here because we are not heard and we create awareness. For people to be careful when it comes to your company and not be fooled, i will continue to do to help people. Of course you think we are out to get you. no sort of remorse.

#calgro the victim
Calgro M3
Calgro M3's reply05 Feb 2024, 17:21
Official
Dear Ntsoaki
Our offer to assist you still remains and you may contact us directly for a confirmation of an inspection date and time to remediate any structural issue at your unit that is not related to poor ventilation of moisture build up from normal occupancy. 
Thank you.
Calgro M3 
Calgro M3
Calgro M3's reply05 Feb 2024, 17:24
Official
Dear Ntsoaki
Our offer to assist you still remains and you may contact us directly for a confirmation of an inspection date and time to remediate any structural issue at your unit that is not related to poor ventilation of moisture build up from normal occupancy. 
Thank you.
Calgro M3