Bad service from Calgro M3

My new house was handed to me in September 2021 at Witpoortjie Estate. I moved in October to be able to observe any mistakes during the 90 days that I was given. The Snag Form was submitted in December as they mentioned. I have a cracked wall, Geyser was leaking and ceiling is now rotten, bedroom 2 window has a huge gap that need to be adjusted, Water from the basin doesn't have pressure, Every time when flushing you need to balance the lid, Tiles in the bathroom and kitchen don't have cement. I have been calling and sending emails with empty promises even now. Not sure if they take disadvantage because I'm a woman. What a bad service I have received.