Lousy Service

I bought 2 Cadbury products on different days from the same shopping complex in Durban only to find the products were extremely stale and one product passed it's expiry date. I emailed Mondelez on March, 7, 2021 and have not received any response since. It's disappointing that they feel it's not important enough to respond to customers who spend their money and have trust in the brand. I view it as ********* and call them out to explain why the lousy service. Whether it is only one product for R2 or not, business principals matter.