Excellent service during a chocolate emergency.

I recently bought a Lunch Bar from a Spar in Middelburg, Eastern Cape. Upon opening and taking the first bite, we noticed that the chocolate was old and almost dust.

I returned the chocolate, got a refund, and then emailed Cadbury about it. The response was fast, and explained what happened. I was super impressed with the quick response and the explanation. A R30.00 voucher was also received, which more then makes up for my inconvenience.

Now I can enjoy my chocolates even more knowing that Cadbury has such a brilliant response team - in case of any chocolate emergencies.