Disgusted Customer with Cadbury Services (Mondelez)

<p>I had purchased a product (Cadbury Astros) which was not up to standard, the product was stale and the astros chocolate was even losing the colour due to how old it was.</p> <p>The product was not expired at the time of purchase.</p> <p>I called in immediately to their customer services department and layed a compliant regarding the matter.</p> <p>I was promised a lousy voucher for the poor standard of the product, only to get disappointed further. It is not two years later, I have not received any voucher or even a telephone call to apologise.</p> <p> </p> <p>Cadbury keeps increasing their costs but their standard of products drops and their customer services. If they do not know how to treat their customers then they should not be in business.</p> <p> </p> <p>On that note, Sharon who is the lady that assisted me on the 03rd February 2015 at 13h48 should reconsider her position as she is not fit to work in the customer services department.</p>