Cadbury

Hi there, I am so disappointed in the customer service of Mondelez International Consumer Service - Cadbury Chocolate. Send them an email on the 13th of March 2019 about their easter egg box where some off the eggs are sealed over the egg and part of the eggs hanging out of the wrappers. Even took photos to prove my concern and it was quite pricey. Pat Grebe responded to my email and promised to send me “vouchers” as compensation and still received zero from them after numerous emails with one reply from her. Send of with postal service on the 18th March 2019 and that I just have to wait.

This is an International Company with a lack of quality and service.

The most expensive “local” chocolates in our Supermarkets. They can surely afford a courier service to deliver the parcel or envelope to take care of their consumers. ???