Zero Customer Service

<p>2 weeks ago I emailed Cadac with a product query. I called twice in the following days and resent the email several times. My messages were unreturned as were the emails. Finally yesterday I reach a woman who's new and can't deal with my query but she'll find someone who can. I get an email back saying I've used the wrong email address I must use 'this' one. Seriously?! It is Cadac's published email address and it did not bounce back. I then get an answer to 2 of my 3 product queries. cadac your customer care sucks. 1. Update your conatct details. 2. Don't tell a customer they are wrong 3. READ the query and get back with all the requested information. 4. The offhand brushoff ensures I will never use a Cadac product again and I whenever the chance arises I will tell people why. Thanks for the platform on Hello Peter to rate them a zero out of 10. Horrible experience.</p>