Terrible Service

Bought a Cadac Grillogas Reversible Grill on Takealot. First one got delivered and the drip tray/bucket was dented and had scratches on both sides where the paint already was off. Send it back. Second one came, same thing, dents and scratches. Send it back. Third one came, same story.

We then decided to phone Cadac directly and explained everything. According to them Takealot had never told them that there was any faults to their products. Spoke to Maureen and first they promised to send us a new trip tray, they were just looking for one. She said she will phone me back as all the ones in their office apparently also have dents and scratches. She never phoned me back or emailed me back. I phoned her again later the day, said she still can't find any trays/buckets. Said she will phone me first thing the next morning to let me know what they found and how they will get the new tray/bucket to me. Waited whole morning for her to phone me, no call! Emailed her, no response.

Maureen and Cadac has absolutely no client service and I will not recommend anyone to buy from them. Terrible product and terrible service.