*****!!! All of them are *****

<p>I was looking to purchase a Sony Z2 tablet, and found 1 available. I phoned and spoke to Lana, who confirmed that the device is still for sale. On 1 July 2016 I made the online payment as requested. After 4 days, when I checked, there website showed "Still awaiting payment". I phoned again, and this time spoke to Tony. He informed me that the device is no longer for sale, but will send me a Samsung tablet. I declined the offer since the specs of the Sony Z2 was much better than the Samsung. Tony then informed me that CaCell will try to source it from another country. I informed him that I am willing to wait then. A wek later, I received an email froim Tony, informing me that a Z2 tablet was found, and is on its way to South Africa. I was very pleased, and thanked him. A week went by, not hearing anything - so I phoned again. I was told that the shipment is in South Africa, but is waiting to be released by Customs. This went on for another 2 weeks!!!</p> <p>When I phoned again, Tony said he will but me through to his manager. I then spoke to Tania Moodley. She informed me that there is no shipment waiting to be cleared, thus meaning no Z2 tablet for me. She also suggetsted to send me a ****py Samsung tablet in its place, but I insisted on a full refund, which she agreed on.</p> <p>Three days went past, with no refund. When I phoned Tania she informed me that the financial team only comes in at 12pm - ***? She will then confirm with them when payment was made. Another day went past, and I was fed up. I send Tania an email, informing her that if I do not have my money by the end of the day, or at the very least proof of payment, I will open a ******** case against them. Needless to say, I received my full refund within an hour!!</p> <p> </p> <p>I never dealt with any place like CaCell where EVERYBODY **** to me - what they want to achieve with that, only they will know.</p> <p> </p>