Worst service at CTM Montana

We had the worst experience today at CTM Montana. We went there to purchase a bathroom cabinet. After some deliberation, we decided on a cabinet and we were assured that they had stock by our assistent Mpho. We paid for it, but when we were supposed to collect the cabinet, we were told that they did not have stock, apart from a damaged one outside which was also the wrong colour. She established that there were 2 units available at CTM Gezina. So we requested a refund but were told that we would only receive it next week. No attempt was made by Mpho to assist us further .Her only response was “Eish” and a shoulder shrug. So without more options we had to travel to CTM Gezina. When we arrived we found the unit that we were promised. But upon opening the box before uploading, we discovered that the price did not include the basin, AND again it was the wrong colour. They did not even had the colour we wanted. After a call to Mpho at CTM Montana she admitted that she gave us the wrong information and that the basin was in fact not included. We paid R6000 just for a plywood cabinet without a basin. We had to apply for a refund which we would only receive after a week, and 3 hours later we still don't have a bathroom cabinet and we also don't have our money. CTM always advertise knowledgeable assistants, but that was not our experience. They are *********** and clueless as to what the products entail. So so disappointed. We will not do business with them again. Stay away from them!!