bN
beauty N
1 reviews | Active since Jul 2014
01 Aug 2022, 15:56
useless service
i hate *********** people
i was told i would get my invoice by email by friday but no monday i have to call with my airtime looking for the invoice. this is the only day my husband would be home i have been calling asking hw far are they and i keep on getting the same stupid answer "will call you back".
our area is not safe there is no way i will allow people there while we are not home we are not taken serious is it because we are black
i would like to cancel the whole deal and get my refund with the delivery as well
Helpful (0)
Replies (7)0
Replies (7)
CTM's replyOfficial
01 Aug 2022, 17:15Good Day Tsakane,
Thank you for bringing this matter to our attention.
We truly apologize for the inconvenience caused to you. We will contact you to resolve the matter .
CTM Customer Care
Thank you for bringing this matter to our attention.
We truly apologize for the inconvenience caused to you. We will contact you to resolve the matter .
CTM Customer Care
CTM's reply01 Aug 2022, 17:15
Official
Good Day Tsakane,
Thank you for bringing this matter to our attention.
We truly apologize for the inconvenience caused to you. We will contact you to resolve the matter .
CTM Customer Care
Thank you for bringing this matter to our attention.
We truly apologize for the inconvenience caused to you. We will contact you to resolve the matter .
CTM Customer Care
bN
beauty N's updateReviewer Update
01 Aug 2022, 17:35thank you will be waiting for feedback
this is not acceptable my husband had to take a day off for a delivery that never happened and i wasted my time calling the whole day.
now we have to swap and i have to take a day off and wait, wasting days that we could use for our family
this is not acceptable my husband had to take a day off for a delivery that never happened and i wasted my time calling the whole day.
now we have to swap and i have to take a day off and wait, wasting days that we could use for our family
bN
beauty N's update01 Aug 2022, 17:35
Reviewer Update
thank you will be waiting for feedback
this is not acceptable my husband had to take a day off for a delivery that never happened and i wasted my time calling the whole day.
now we have to swap and i have to take a day off and wait, wasting days that we could use for our family
this is not acceptable my husband had to take a day off for a delivery that never happened and i wasted my time calling the whole day.
now we have to swap and i have to take a day off and wait, wasting days that we could use for our family
CTM's replyOfficial
02 Aug 2022, 10:25Good Day,
I have been trying to contact you with no access.
CTM Customer Care
I have been trying to contact you with no access.
CTM Customer Care
CTM's reply02 Aug 2022, 10:25
Official
Good Day,
I have been trying to contact you with no access.
CTM Customer Care
I have been trying to contact you with no access.
CTM Customer Care
bN
beauty N's updateReviewer Update
02 Aug 2022, 10:27i called back ***
bN
beauty N's update02 Aug 2022, 10:27
Reviewer Update
i called back ***
CTM's replyOfficial
03 Aug 2022, 14:55Good Day ,
I have tried calling you again with no success. Please confirm if the order was delivered
I have tried calling you again with no success. Please confirm if the order was delivered
CTM's reply03 Aug 2022, 14:55
Official
Good Day ,
I have tried calling you again with no success. Please confirm if the order was delivered
I have tried calling you again with no success. Please confirm if the order was delivered
bN
beauty N's updateReviewer Update
03 Aug 2022, 15:39order was delivered but not everything im still waiting for the aluminum edge trims
bN
beauty N's update03 Aug 2022, 15:39
Reviewer Update
order was delivered but not everything im still waiting for the aluminum edge trims
CTM's replyOfficial
03 Aug 2022, 15:46The store has confirmed with your husband that the edge trims will be delivered
CTM's reply03 Aug 2022, 15:46
Official
The store has confirmed with your husband that the edge trims will be delivered