Still waiting on a reply

Item: CTM
Rating: 2
Author: Raylene M

I sent Xavier an email on 12th Jan, I am still waiting on a response, I even called to the branch and left 3 messages for him to return my call, as everytime I call to the store, he is busy with a customer or not instore.

Helpful (0)

Replies (1)

CTM's replyOfficial

04 Feb 2016, 11:43

Hello raylene meyer,

Thank you for bringing this matter into our attention,we apologize that the manager did not respond to any of your calls.

CTM values you as our customer and we strive to make sure that your CTM shopping experience is delightful.

Please be assured that the store operator will be notified regarding this matter and he will be in contact with you before the end of the day.

Please contact me for further inquiries ***

Kind Regards
CTM customer service

CTM's reply04 Feb 2016, 11:43

Official