Staff show no interest in serving

I visited the Milnerton store about 30 minutes before closing. I was one of about 3 customers there at the time, and wanted some information. There were 5 staff members behind the counters: 2 were in deep conversation, the other three were fussing over a till display. They knew I was there, yet none of them so much as looked at me. I wondered whether I had become invisible! After standing in front of them for about 3 minutes, I left the store in disgust. I will never return.