TJ
Tyson J
1 reviews | Active since Mar 2009
14 Sept 2025, 09:52
Staff CANNOT count to save their lives.
CTM Prospecton, apparently counting and the staff does not mix, on Friday 12/08 we bought 36 strips of tiles, 36, and what does the staff member try to charge us for 120, only after noticing a discrepancy in the total did they go back' and after an argument the lady said oh she put meters instead of quantity, which is a bull**** excuse but anyways,. Go back Sunday to purchase 4x boxes of tiles and 12 tile strips, what does the consultant do, charges for 15, is counting so difficult for your staff CTM? Is the commission based in the amount you can steel from customers?
Helpful (0)
Replies (1)0
Replies (1)
CTM's replyOfficial
14 Sept 2025, 12:14 Hi Stanley, thank you for bringing this to our attention. We sincerely apologize for the errors you experienced at CTM Prospecton. This is not the level of service we strive to deliver. We take your concerns seriously and will address the matter with the team to ensure accuracy and prevent this from happening again. Your feedback is valued, and we appreciate you giving us the opportunity to improve.
Regards,
CTM Customer Service
Regards,
CTM Customer Service
CTM's reply14 Sept 2025, 12:14
Official
Hi Stanley, thank you for bringing this to our attention. We sincerely apologize for the errors you experienced at CTM Prospecton. This is not the level of service we strive to deliver. We take your concerns seriously and will address the matter with the team to ensure accuracy and prevent this from happening again. Your feedback is valued, and we appreciate you giving us the opportunity to improve.
Regards,
CTM Customer Service
Regards,
CTM Customer Service