SB
Shaun B
1 reviews | Active since Jul 2023
27 Mar 2026, 10:44
Reluctant to accept ...
Reluctant to accept my word that there was a piece missing in the box that I returned.
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CTM's replyOfficial
27 Mar 2026, 11:01Hi Shaun ,thank you for bringing this to our attention. We’re sorry to hear that your concern about the missing piece was not handled in a way that made you feel heard and supported. We understand how frustrating this must have been. Your feedback is important to us, and we would welcome the opportunity to review the matter further and work toward a fair resolution. Please feel free to contact our Customer Care team at *** for further assistance.
Kind regards
CTM Customer care
Kind regards
CTM Customer care
CTM's reply27 Mar 2026, 11:01
Official
Hi Shaun ,thank you for bringing this to our attention. We’re sorry to hear that your concern about the missing piece was not handled in a way that made you feel heard and supported. We understand how frustrating this must have been. Your feedback is important to us, and we would welcome the opportunity to review the matter further and work toward a fair resolution. Please feel free to contact our Customer Care team at *** for further assistance.
Kind regards
CTM Customer care
Kind regards
CTM Customer care