LM
Llewellyn M
1 reviews | Active since Jan 2023
29 Nov 2023, 21:18
POOR SERVICE - CLIENTS DON'T MATTER TO US
I bought material from CTM Pietermaritzburg to revamp my entire main en-suite.
Materials were left over from their staff over ordering.
I was given a refund via my mastercard through their FNB card machine.
I was told the refund would reflect in between 7-10 days.
2 months later and still no refund. The staff and manager have a no care attitude and I am advised to take it up with FNB myself.
Stay clear is my advice. Any refund demand cash.
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Replies (1)CTM's replyOfficial
30 Nov 2023, 12:42Hi Llewellyn ,
Thank you for reaching out to us , we would like to apologize for the poor service you received at our CTM PMB store , we will investigate this matter and be in contact with you soon.
We value your feedback.
CTM Customer Care.
Thank you for reaching out to us , we would like to apologize for the poor service you received at our CTM PMB store , we will investigate this matter and be in contact with you soon.
We value your feedback.
CTM Customer Care.
CTM's reply30 Nov 2023, 12:42
Official
Hi Llewellyn ,
Thank you for reaching out to us , we would like to apologize for the poor service you received at our CTM PMB store , we will investigate this matter and be in contact with you soon.
We value your feedback.
CTM Customer Care.
Thank you for reaching out to us , we would like to apologize for the poor service you received at our CTM PMB store , we will investigate this matter and be in contact with you soon.
We value your feedback.
CTM Customer Care.
