Poor service and communication.

CTM Boksburg first provided us with wrong information about their quantities of stock, got to the store and found out they looked at the wrong tile after they were provided with all required details over the phone.

Purchased the tiles they had left and later noticed they were incomplete. Not such a big issue.

What does bother me is the after service. I contacted them and Spoke to a Namondi on 2 occasions who told me that she escalated the issue to the managers and it is clear that they are not bothered to provide feedback or to correct their mistakes.

Big Question mark on how they check the items is store and when it leaves the store.