NM
Nisa M
1 reviews | Active since Oct 2019
19 Jan 2025, 17:08
Poor management
This is for the poor service from CTM PINETOWN. The manager has no business being in that roll. Went in to an exchange and couldnt be resolved with the poor management on this establishment. Left and went to Springfield branch which was such a breeze.
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CTM's replyOfficial
20 Jan 2025, 09:28Hi Nisa,
Thank you for bringing this matter to our attention. This is completely unacceptable, and we will be addressing it with our CTM Pinetown manager to ensure it is resolved promptly. On a positive note, we’re delighted to hear that our Springfield team was able to turn the situation around and provide you with a better experience.
We value your feedback
CTM Customer Care.
Thank you for bringing this matter to our attention. This is completely unacceptable, and we will be addressing it with our CTM Pinetown manager to ensure it is resolved promptly. On a positive note, we’re delighted to hear that our Springfield team was able to turn the situation around and provide you with a better experience.
We value your feedback
CTM Customer Care.
CTM's reply20 Jan 2025, 09:28
Official
Hi Nisa,
Thank you for bringing this matter to our attention. This is completely unacceptable, and we will be addressing it with our CTM Pinetown manager to ensure it is resolved promptly. On a positive note, we’re delighted to hear that our Springfield team was able to turn the situation around and provide you with a better experience.
We value your feedback
CTM Customer Care.
Thank you for bringing this matter to our attention. This is completely unacceptable, and we will be addressing it with our CTM Pinetown manager to ensure it is resolved promptly. On a positive note, we’re delighted to hear that our Springfield team was able to turn the situation around and provide you with a better experience.
We value your feedback
CTM Customer Care.