PATHETIC SERVICE!
I have been trying to order a shower door from CTM for the past few months already. Initially, they were going to reserve one for me when it came back into stock. This never happened.
Since 4 January already, I am trying to order the shower door, indicating that my deadline for installation is 15 January. Every time they ask me for an invoice number! I don't have a damn invoice number because I am trying to get confirmation of stock from you, and a quote which I can pay, and then I will have an invoice!!!!!!
This issue has dragged for far too long - and it has taken a considerable amount of effort and communication from my side to try and resolve this. I would like to have the demo model on the floor then of the shower door which I wanted. I need it tomorrow and do not have more time to waste on this issue.
Now, they are out of stock on the door. So, they just casually recommend another door, which is almost double the price. Complete and utter disregard for customers.
