Pathetic Serive

BEWARE OF BAD CUSTOMER CARE CTM MENLYN!!! 16 August 2921 was the first mail I sent to a Sindi in her capacity as “manager” of pictures of a defective jet bathtub that cost me +-10k. Unfortunately for me the defect was identified post installation. 21 August I still had not received acknowledgement of my complaint, I drove to the branch to be told my mail was overlooked in error. Sent a follow up mail and got a response to say my issue has since been forwarded to the supplier and that the supplier would make contact with me. To this day I haven’t heard from Sindi or the supplier. It’s clear I need to resolve this the old fashioned way.