JC
Jill C
1 reviews | Active since Oct 2021
25 Nov 2025, 12:11
Not so A Grade Tiles as they claim
I bought Porcelain tiles from CTM only to find out that the tiles are either ti big or too small and when trying to contact the store or the customer care line there is no answer. They claim to sell A Grade tiles but what we discovered is the worst ever. Never buying tiles from CTM again.
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CTM's replyOfficial
25 Nov 2025, 16:48 Hi Jill,
Thank you for taking our call earlier,Once again, we sincerely apologize for the inconvenience and frustration caused regarding the porcelain tiles you purchased. This is certainly not the standard we aim to uphold at CTM.
Thank you for giving us the opportunity to turn your experience into a positive one. We truly appreciate your choice and continued support of CTM, and we are committed to ensuring your satisfaction every step of the way. CTM Customer Care.
Thank you for taking our call earlier,Once again, we sincerely apologize for the inconvenience and frustration caused regarding the porcelain tiles you purchased. This is certainly not the standard we aim to uphold at CTM.
Thank you for giving us the opportunity to turn your experience into a positive one. We truly appreciate your choice and continued support of CTM, and we are committed to ensuring your satisfaction every step of the way. CTM Customer Care.
CTM's reply25 Nov 2025, 16:48
Official
Hi Jill,
Thank you for taking our call earlier,Once again, we sincerely apologize for the inconvenience and frustration caused regarding the porcelain tiles you purchased. This is certainly not the standard we aim to uphold at CTM.
Thank you for giving us the opportunity to turn your experience into a positive one. We truly appreciate your choice and continued support of CTM, and we are committed to ensuring your satisfaction every step of the way. CTM Customer Care.
Thank you for taking our call earlier,Once again, we sincerely apologize for the inconvenience and frustration caused regarding the porcelain tiles you purchased. This is certainly not the standard we aim to uphold at CTM.
Thank you for giving us the opportunity to turn your experience into a positive one. We truly appreciate your choice and continued support of CTM, and we are committed to ensuring your satisfaction every step of the way. CTM Customer Care.