Not bad service - NO SERVICE AT ALL!!!

A Client purchased tiles on the 8 June 2019 with the understanding the left over tiles will be taken back, which was eventually collected.

Now getting the refund back for the client is a different story. I phoned numerous times with ANY SUCCESS - 2 Sept, 4 Sept, 16 Sept I phone Elton at CTM the 19 Sept 2019 and asked him to please do the refund, I even send an email. I phoned 25 September 2019 twice to speak to Elton and was told he will phone me. I phoned a thIRD time to ask to speak to a manager who was busy and was going to phone me - He Did Not phone me back. Not bad service - NO SERVICE AT ALL