No Service rendered

Good day,

My wife went to the CTM in Centurion on 21/09/2021,which turned out to be a night mare.The was completely messed up.Spending a few hours in the shop trying to get it fixed,to top it up there wss a power failure. She went back when the came back on with no luck.

Returning the next to get a continuation of frustration.The store manager non existent in helping,I resorted to phone the Head Office, battling yo get hold on the customer service manager,after I was cut of 3 times, eventually leaving a message to call my wife.Someone eventually called her and promising to follow up,but no avail.

We phoned the Centurion branch today, with the usual response,that the phantom manager will call back,but to no avail.

I have people to do the work who now are waiting in vain.

If this is the service a person gets,I would therefore like to cancel my purchase and request a refund plus interest.

I can take my business and money somewhere else.

Waiting to get some kind of response or is this wishful thinking?

Kind Regards

Craig Marillier

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