JS
Johan S
1 reviews | Active since Feb 2021
16 Oct 2025, 14:48
No online store
Worst online store ever give you the option to collect at a store then the store have no stock and then it's your problem
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CTM's replyOfficial
16 Oct 2025, 15:13Hi Johan,
We’re truly sorry to hear about your recent experience with our online store. We completely understand how frustrating it must have been to place an order for collection, only to find that the store did not have stock available.This is certainly not the experience we want for our customers, and we apologise for the inconvenience and confusion caused. Your feedback has been shared with our online and store teams to ensure better stock visibility and communication going forward.
Once again, we sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
CTM Customer Care
We’re truly sorry to hear about your recent experience with our online store. We completely understand how frustrating it must have been to place an order for collection, only to find that the store did not have stock available.This is certainly not the experience we want for our customers, and we apologise for the inconvenience and confusion caused. Your feedback has been shared with our online and store teams to ensure better stock visibility and communication going forward.
Once again, we sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
CTM Customer Care
CTM's reply16 Oct 2025, 15:13
Official
Hi Johan,
We’re truly sorry to hear about your recent experience with our online store. We completely understand how frustrating it must have been to place an order for collection, only to find that the store did not have stock available.This is certainly not the experience we want for our customers, and we apologise for the inconvenience and confusion caused. Your feedback has been shared with our online and store teams to ensure better stock visibility and communication going forward.
Once again, we sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
CTM Customer Care
We’re truly sorry to hear about your recent experience with our online store. We completely understand how frustrating it must have been to place an order for collection, only to find that the store did not have stock available.This is certainly not the experience we want for our customers, and we apologise for the inconvenience and confusion caused. Your feedback has been shared with our online and store teams to ensure better stock visibility and communication going forward.
Once again, we sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
CTM Customer Care