Made a refund process pleasant

Item: CTM
Rating: 5
Author: Phillip D

I dreaded returning a basin as I expected to be told to jump through a thousand hoops because I couldn't find my receipt.<br> Matt was excellent, his attitude and efficiency really impressed me.<br> The systems CTM use are first class in that he could easily find my original purchase.<br> IWell done Matt and well done CTM

Helpful (0)

Replies (1)

CTM's replyOfficial

04 Mar 2016, 08:42

Hello Phillip KZN,

Thank you for the pleasant feedback,CTM strives to delight our customers at all times whether they purchasing or returning goods.

We are happy to see that CTM uMhlanga has given you a good CTM shopping experience.

Please be assured that Matt will be applauded for his excellent customer service.

Thank you for choosing CTM.

Kind Regards
CTM Customer Service

Best regards,

CTM's reply04 Mar 2016, 08:42

Official

Best regards,

Made a refund process pleasant

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