MT
Michelle T

1 reviews | Active since Mar 2009

03 Dec 2024, 16:15

LEAKY SERVICE, NOT JUST THE PIPES

what was meant to be a quick pop in looking for a suitable basin & tap, along with necessary fittings. Turned out to be a disaster experience. Firstly, the store is not well managed. there seems to be no management on duty. Staff have a lack luster attitude. none of the items i required were available at the store. i then asked if i could collect from another branch (NORTHGATE). moving along, i returned to the store as i "purchased" the incorrect fittings.

0
Replies (1)
CTM
CTM's reply03 Dec 2024, 18:43
Official
Hi Michelle,

 Thank you for bringing this matter to our attention. Please note that it has been addressed with the CTM Tokai manager, who will be reaching out to you. We sincerely apologise for any inconvenience caused. 

CTM Customer Care.