HI
Hadjiera I

1 reviews | Active since Jul 2013

11 Nov 2016, 08:52

Incorrect mismatched tiles supp****

<p>I had my 2 bathrooms renovated and bought my tiles from ctm tokai. Towards the end of the project I needed an extra 3 boxes of tiles and went to Ctm parden island as this was closer to my work. They sold the 3 boxes to me and upon collection, the consultant told me they only had 2 boxes in the storeroom. Just before I went back to the cashier to claim a refund, he came out with a third boxes which he had made-up from loose tiles he found in the store. I dropped these at home and went back to work. When I got home the evening, my tiler told me that there were several tiles that were a different colour and he hadn't initially noticed but once on the wall next to my other tiles it was clearly visible. Now I have odd tiles stuck to my wall after a R30000 planned renovation, it is completely ruined! The tiler made it clear that the mistake was not his and extra work meant extra pay nit to mention having to pay for new tiles again? This is absolutely unacceptable!!</p>

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