*********** TILERS AND FALSE ADVERTISING FROM CTM INSTALLAT

DO NOT MAKE USE OF CTM INSTALLATIONS!! BIGGEST MISTAKE EVER!! We trusted them as they claim te have vetted competent contractors and give customers a false sense of peace of mind. Such false claims and advertising. They misquoted us and now we have to fork out additional costs due to the contractor's errors. He didn't include all the materials needed the first time. He charged us a ridiculous amount for petrol to go and buy the materials he forgot to add onto the list in th first place which we already paid R1000 in delivery costs for. He should not even have charged us for his mistake. When the contractor, Jackson Serakalala, quoted us for tile installation, we clearly stated that we wanted a tile border throughout the house. We assumed he took note of this and would include this in the quote. This was not done. We made a loan according to the amount quoted. So after Jackson Serakalala's erronious quote, we'll now have to make another R5000 loan to finish the job. What a total nightmare. CTM refuses to help its' customers who bought all materials from their store. This is the kind of service customers get from them. I will never do business with them again and wish to warn people who are even considering making use of CTM's installation company to please go elsewhere. You'll surely regret doing business with them!!! CTM did absolutely nothing about the complaint. They won't help you in the event of a complaint. You are on your own. False advertising at its best. 3 More gruelling days we'll have to put up with this contractor on our premises. I want him and his team gone as soon as possible. I regret using CTM for my tiles.