*********** COSTUMER & SERVICE DELIVERY

I BOUGHT TILES FROM CTM IN MARCH AFTER TILLING I NEEDED MORE SO WENT BACK LATER IN MARCH AND TOLD ME NO THEY OUT OF STOCK OK THATS FINE WITH ME NO PROBLEM SO THEY TOLD ME ONLY START JUNE SO I HAVE TO WAIT 2 MONTHS OK.

PHONED THEM BEGINNING JUNE TOLD ME NO END JUNE AND PHONE AGAIN THEN THEY TOLD ME END JULY SO WENT TO CTM PE MY SELF LAST WEEK AND THEY TOLD ME NO SIR THE TILES ARE DICONTINUED NICE CTM AFTER WAITING 4 MOTHS WITH MY HOUSE HALF TILED YOU TELL ME THIS ****!!!

AFTER PLENTY DISCUSSION THEY SAID WITH A **** ATTITUDE THEY CAN GET TILES FOR ME FROM GORGE R2000 TRANSPORT COST (WERNER AT CTM)

PHONED THE NEXT DAY SPOKE TO DONAVAN HE PHONED ME BACK AND TOLD ME GOOD NEWS HE CAN ORGANIZE FROM GORGE ON A PALLET NO CHARGE. AND I WILL HAVE THE TILES THIS WEEK SO I PAID ALL IN FULL LAST WEEK R6000

PHONED TODAY BECAUSE MY DELIVERY IS DUE TOMORROW AND NO ONE PHONED ME YET FROM CTM CLAIR PICKED UP AND TOLD ME NO DONAVAN IS ON HOLIDAY SHE WILL PHONE HIM AND CALL ME BACK IN 5 MUNITES I AM STILL WATING 2 HOURS LATER PHONED JUST AN HALF AN HOUR AGO THEY TOLD ME CLAIR IS ON LUNCH

SO CTM PORT ELIZABETH I WILL COLLECT MY MONEY TOMORROW THIS IS THE POOREST ****LESS SERVICE I EVER GOT FROM ANY COMPANY AND FOR FUTURE BUSINESS I WILL GO TO TILE AFRICA!!!