RS
Rudy S
1 reviews | Active since Jul 2011
29 Apr 2024, 09:12
I was wrong CTM, I apologise
I've been a client for many years at CTM Menlyn, Pretoria. Recently, CTM had to refund me some money. After almost a month, I got quite upset about not having received the credit. Turns out, I was 100% wrong. I had received the credit almost immediately after returning some excess tiles. I have already apologised by email to the person in accounts. I thought giving a public apology, is my way of trying to get rid of my guilt !!! Sorry CTM
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CTM's replyOfficial
29 Apr 2024, 19:36Good day Rudy,
Thank you for your feedback and taking the time to share your experience. we truly appreciate your honesty and understanding. We are glad we could clear up the misunderstanding.
We look forward to serving you again in future.
CTM Customer Care.
Thank you for your feedback and taking the time to share your experience. we truly appreciate your honesty and understanding. We are glad we could clear up the misunderstanding.
We look forward to serving you again in future.
CTM Customer Care.
CTM's reply29 Apr 2024, 19:36
Official
Good day Rudy,
Thank you for your feedback and taking the time to share your experience. we truly appreciate your honesty and understanding. We are glad we could clear up the misunderstanding.
We look forward to serving you again in future.
CTM Customer Care.
Thank you for your feedback and taking the time to share your experience. we truly appreciate your honesty and understanding. We are glad we could clear up the misunderstanding.
We look forward to serving you again in future.
CTM Customer Care.