CB
Christopher B
1 reviews | Active since Sept 2014
04 Apr 2016, 12:11
Great online purchase experience.
Last week I purchased some items from CTM online the evening. The next day I got a phone call from CTM to confirm my order and inform me that two items where on back order but where expected to arrive by the weekend. The would follow up with me on Friday.<br> <br> I got a follow up call on Friday as promised and confirmed that the order would be ready for collection the Saturday.<br> <br> Yesterday I collected the goods at my local CTM, Somerset West, and while the dispatch was very busy they staff where professional. friendly and helped me in no time.<br> <br> From the online purchase to the fetching of the goods I only have good things to say. Without a doubt I will continue to use CTM.
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Replies (1)CTM's replyOfficial
04 Apr 2016, 13:03Hello chris_brunsdon,
Thank you for the positive feedback,its great to receive such compliments from our customers.
CTM strives to delight our customers all the time and our online team have done a very good job delighting you.
Please be assured that the online team will be applauded for the good work and efficient service they gave to you.
CTM values you as our customer.
Please contact me for any further inquiries.
Kind Regards
CTM Customer Service
Thank you for the positive feedback,its great to receive such compliments from our customers.
CTM strives to delight our customers all the time and our online team have done a very good job delighting you.
Please be assured that the online team will be applauded for the good work and efficient service they gave to you.
CTM values you as our customer.
Please contact me for any further inquiries.
Kind Regards
CTM Customer Service
CTM's reply04 Apr 2016, 13:03
Official
Hello chris_brunsdon,
Thank you for the positive feedback,its great to receive such compliments from our customers.
CTM strives to delight our customers all the time and our online team have done a very good job delighting you.
Please be assured that the online team will be applauded for the good work and efficient service they gave to you.
CTM values you as our customer.
Please contact me for any further inquiries.
Kind Regards
CTM Customer Service
Thank you for the positive feedback,its great to receive such compliments from our customers.
CTM strives to delight our customers all the time and our online team have done a very good job delighting you.
Please be assured that the online team will be applauded for the good work and efficient service they gave to you.
CTM values you as our customer.
Please contact me for any further inquiries.
Kind Regards
CTM Customer Service
