SK
Sharon K

1 reviews | Active since Oct 2015

13 Jul 2024, 15:48

Exceptional Service - thank you!

I would like to compliment Andrea and her delivery team for the exceptional service! I ordered a bath yesterday. Andrea spent ages assisting me to get the payment through to ensure that I could get quick delivery of the bath as they had one in stock and normally there is a few weeks wait for this item. I was only expecting delivery on Tuesday but the delivery team went out of their way to get it to me today! They also carried the bath in and put it exactly where I wanted it! Everyone I have dealt with at CTM has been friendly and has gone above the call of duty to assist me! Such a pleasure and made my day! Thank you!

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Replies (1)
CTM
CTM's reply13 Jul 2024, 16:15
Official
Hi Sharon ,

I hope this message finds you well. On behalf of the entire CTM and Webstore  team, I want to extend our heartfelt thanks for consistently choosing CTM for your purchases. Your loyalty means the world to us, and we deeply appreciate your trust in our products and services. 

 We are delighted to hear that Andrea and our delivery team exceeded your expectations. Knowing that you are happy with the service you received is incredibly gratifying for us. Our goal is always to go above and beyond for our customers, and your positive feedback reassures us that we are on the right track. 

CTM Customer Care.