CR
Colin R
1 reviews | Active since Mar 2017
02 May 2025, 14:46
Excellent service from Eric Zungu at CTM Prospectum
Good day
We just want to take this opportunity to thank Eric Zunga for helping us out with our delemma, We bought a lot of tiles from CTM and how the mix up came about we don't know, but the tiles were wrong. Eric assisted us in getting the tiles collected, and organized a store credit so we can buy the correct tiles.
This misshapp has cost us a tremendous amount of money, but with Eric's help we will be able to at least recoup some of the loss.
Thank you once again Eric for going over and beyond to help us with our situation we really appreciate your help and understanding.
Kind regards
Colin Roller ***
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CTM's replyOfficial
06 May 2025, 10:39Good day Collin,
Thank you so much for your kind words and for taking the time to share your experience. I truly appreciate your message, and I'm really glad I could assist in resolving the tile mix-up. I understand how frustrating and costly these kinds of situations can be, and I’m happy we could find a solution that helps ease the impact. At CTM, we always strive to support our customers wherever possible, and your appreciation means a great deal.
CTM Customer Care.
Thank you so much for your kind words and for taking the time to share your experience. I truly appreciate your message, and I'm really glad I could assist in resolving the tile mix-up. I understand how frustrating and costly these kinds of situations can be, and I’m happy we could find a solution that helps ease the impact. At CTM, we always strive to support our customers wherever possible, and your appreciation means a great deal.
CTM Customer Care.
CTM's reply06 May 2025, 10:39
Official
Good day Collin,
Thank you so much for your kind words and for taking the time to share your experience. I truly appreciate your message, and I'm really glad I could assist in resolving the tile mix-up. I understand how frustrating and costly these kinds of situations can be, and I’m happy we could find a solution that helps ease the impact. At CTM, we always strive to support our customers wherever possible, and your appreciation means a great deal.
CTM Customer Care.
Thank you so much for your kind words and for taking the time to share your experience. I truly appreciate your message, and I'm really glad I could assist in resolving the tile mix-up. I understand how frustrating and costly these kinds of situations can be, and I’m happy we could find a solution that helps ease the impact. At CTM, we always strive to support our customers wherever possible, and your appreciation means a great deal.
CTM Customer Care.