TS
Tremaine S
1 reviews | Active since Jul 2019
10 Oct 2022, 11:15
Durban area very inefficient
I have reported an issue 8 days ago , I spoke to Quinton day one , Elizabeth Day 2 , Busi day 4 and 8 days later they have still not attended to the matter . I have a warranty for an item that has been broken. I have done renovations IN CT and JHb however the Durban branch is the slowest and the worst most incapable in terms of after service . The whatsapp line is never given attention. I am appalled at the service in the durban area.
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CTM's replyOfficial
12 Oct 2022, 12:06Good Day Tremaine,
Thank you for contacting CTM Customer Care.
We would like to humbly apologize for the delayed response and feedback from the stores . As per our telecom, I have communicated with Mantsadi regarding the complaint . CTM Webstore has dispatched the toilet seat yesterday and we will communicate ETA by end of the day
CTM Customer Care
Thank you for contacting CTM Customer Care.
We would like to humbly apologize for the delayed response and feedback from the stores . As per our telecom, I have communicated with Mantsadi regarding the complaint . CTM Webstore has dispatched the toilet seat yesterday and we will communicate ETA by end of the day
CTM Customer Care
CTM's reply12 Oct 2022, 12:06
Official
Good Day Tremaine,
Thank you for contacting CTM Customer Care.
We would like to humbly apologize for the delayed response and feedback from the stores . As per our telecom, I have communicated with Mantsadi regarding the complaint . CTM Webstore has dispatched the toilet seat yesterday and we will communicate ETA by end of the day
CTM Customer Care
Thank you for contacting CTM Customer Care.
We would like to humbly apologize for the delayed response and feedback from the stores . As per our telecom, I have communicated with Mantsadi regarding the complaint . CTM Webstore has dispatched the toilet seat yesterday and we will communicate ETA by end of the day
CTM Customer Care