NM
Norma M

1 reviews | Active since Sept 2015

18 Dec 2022, 13:52

DO NOT RELY ON CTM DELIVERY THEY DO NOT CARE.

Having bought and paid online for bath, tiles, as well as other products on the 15th of December, I received notification it would be delivered on the 16th. Knowing that this day was a public holiday I was presently surprised . Roll on today the 18th of December not only was my order not delivered which I paid for, I have had no telephone call or notification of when I may expect my order to be delivered. This is no way to treat a customer, my recommendation to others, rather go direct to store and arrange your own pickup as heavens only knows when I will receive my order. Even if you have to hire your own truck and driver.

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Replies (1)
CTM
CTM's reply22 Dec 2022, 16:48
Official
Good Day Norma, 
Thank you for contacting CTM Customer Care. 

We apologize for the delayed response. 
Please note that we will look into the matter and revert back 

CTM Customer Care