AD
Adrian D

1 reviews | Active since Oct 2022

30 Oct 2022, 12:35

Disgusting accountability

Absolutely disgusting service. A client bought a bath from CTM Pinetown, would upon taking off the plastic before they moved in, was found to be defective. The store claimed it was cleaned with a harsh chemical (it wasn't), then sent an assessor by the name of Martin who changed the story to the bath was cleaned of tile cement and grout which caused discolouration and abrasion (also not true). Will need to share this experience with all my fellow interior designers, construction companies and renovators alike.

0
Replies (1)
CTM
CTM's reply31 Oct 2022, 09:28
Official
Good Day Adrian, 

Thank you for reaching out to CTM Customer Care.

We are sorry that you are not happy with our feedback and overall experience of CTM . WE will liaise with the store and we will revert back 

CTM Customer Care

Best regards,