LM
Lulama M

1 reviews | Active since Nov 2018

07 Nov 2018, 16:48

Disgusted Client

Hi...I am so Annoyed with CTM......i called their contact centre ....several times to enquire about the application i have done on the 24/10/2018 after 2 days i called and the consulant that helped me was just not interested...second consultant i advised i am running out of airtime...she just said Okay..!!!! no offer to call me back coz yeah just drop i dont care....I called again i got another consultant that told me to wait for 72 hours...i called again i got another consultant that said theres no feedback maam...i said escalate to your manager ...i asked whats the delay...she said i dont know it is not my department...like she was glued on her sit she could stand up n ask...asked for the manager she said please wait ...i ran out of airtime...did she bother to call ...NO SHE WAS HAPPY I GOT DISCONNECTED...Mmmmh i called again...another consultant said maam you dont qaulify ...i told her can you call me back...m running out of airtime dd she bother to call ....Noo coz i am just a nobody who was bored just called the call centre....Wow this is a very disgusting service i have ever received in my whole life ....CTM i am frustrated client .....n i am so disappointed with your service all i called for was for feedback that i was promised to get...please assist on making sure they know how pathetic is their service.......i was called friday by smone advising me thy escalated my application n ill get feedback......till today.....i tried to call i ran out airtim again...using 100rand airtime to call people who dont care

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