PG
Pariksha G

1 reviews | Active since Dec 2010

10 Nov 2022, 14:27

Defective products!!

I bought THREE front flush coral white toilets from ctm in Sept and Oct of 2022. Less than 2 months later, all are leaking from the tank into the toilet bowl. I called a plumber today and he said all the rubber valves of the toilet mechanisms are finished and completely worn through. This issue cost me an insane water bill and the cost of replacing all 3 toilet mechanisms. Will never buy anything from ctm again. I want recourse on this matter.

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Replies (1)
CTM
CTM's reply11 Nov 2022, 11:11
Official
Good Day Pariksha,

Thank you for reaching out to CTM Customer Care, 

We would like to humbly apologize for the inconvenience caused to you . Please allow us to look into the matter and we will revert back 

CTM Customer Care