Defective A-grade Kilimanjaro Tiles

Item: CTM
Rating: 2
Author: Hardus G

I purchased 32 boxes of Knysna Oak Kilimanjaro Tiles on 6 July 2015 from CTM Vereeniging.<br> <br> After some 30 tiles (or a bit more) were in place, I realised that there are defect on the tiles.<br> <br> Unused tiles was returned to the store where they said \but these are B-grade tiles". Seeing that I have used some of the tiles"

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CTM's replyOfficial

18 Jan 2016, 08:07

Hello grumpy90,

Thank for giving us an opportunity to rectify the mistake and allowing CTM Vaal to come on site.

We value you as our customer and hope you shop with us again so we can make your next CTM shopping experience better.Please be assured that this matter will also be escalated to our tile factory management.

Once again we apologize for the inconvenience caused and we thank you for shopping at CTM

Kind Regards
CTM customer care

CTM's reply18 Jan 2016, 08:07

Official