1 reviews | Active since Aug 2016
CTM WHY ARE YOU WASTING MONEY ON USELESS STAFF???
<p>So we are renovating our home and approached CTM for the floor tiles and wall tiles. The wall tiles we saw on the internet and when to the Worcester branch to have a look. The consultant blatently told us No they dont stock it, No they cant get it and No they cant get me a sample. We are buying tiles for our whole house and kitchen and you dont even try to deliver a service at all? At the moment i feel like canceling my order and asking for a refund on my floor tiles - by the way, they dont know when we will have our tiles.... we live 2kms from the store but they hope it will be this wee****!!! It's monday!!! and we live 2kms from the store really????? someone needs to repremand these employees working for a salary but not doing what they are appointed for. well done to CTM for joining the Telkom poor service team. Congratulations! You wont see me again.</p>
Good Day
Thank you for bringing this matter into my attention,We highly apologise for the frustration and inconvenience casued.
Please note that this matter has been escalated to the CTM Worcerster store operator,she will be incontact with you to before the end of the day.
We at CTM strive to delight our customer at all time,thank you for giving us an opportunity to rectify this matter.
Kind Regards
CTM Customer Service
Good Day
Thank you for bringing this matter into my attention,We highly apologise for the frustration and inconvenience casued.
Please note that this matter has been escalated to the CTM Worcerster store operator,she will be incontact with you to before the end of the day.
We at CTM strive to delight our customer at all time,thank you for giving us an opportunity to rectify this matter.
Kind Regards
CTM Customer Service
